The Brew Company A/S
Kasmosevej 3
5500 Middelfart
Denmark
Tel.: +45 63 40 01 24
Email: contact@brew-company.com
CVR: 31173353
In order to make an order on our website, you must buy items for at least 29DKK value, including VAT. From the item list in your shopping cart, the order can be adjusted before proceeding to delivery. Once you have approved your payment, you will get an order confirmation on your email. Your invoice and delivery information will be sent to you by mail as soon as your order is packed and ready for delivery.
In connection with the placing of orders, we check if there are enough items in stock. There may subsequently be situations where we have to discard items in the warehouse if the quality of the goods does not meet our quality requirements. In this situation, we will not be able to deliver all the requested items within specified time periods.
When ordering, the inventory is checked two days ahead. If orders are made further in advance, there is a risk that the goods will be discontinued at the time of delivery.
No goods may be purchased on our website for resale.
The Brew Company A/S receives online payments with Dankort, Visa/Dankort, Visa, Mastercard, Mobilepay Online, Maestro, Paypal.
Payment will only be charged to your account when the physical item is shipped, unless otherwise agreed or stated on your order.
All amounts on the website are including VAT. The website uses the following currencies for pricing: Danish kroner (DKK), Euro (EUR), Pound Sterling (GBP) and US dollars (USD).
The Brew Company A/S uses a secure payment server that encrypts all information with SSL protocol, which means that your data is secure and cannot be read by other outsiders. The Brew Company A/S's own website also uses encryption with SSL protocol.
For delivery in Denmark, the delivery time is 1-3 business days. The delivery time for your order is 4 to14 business days depending on which other country the package should be shipped to.
The Brew Company A/S ships goods with the following: Deutsche Post (DHL) and GLS - Pakkeshop. The freight is calculated by weight.
You will always receive a track and trace number so you can follow your package from our warehouse to you.
Under the Consumer Law, there is no right of withdrawal for food.
In order to exercise your right of withdrawal on non-food products, you must return it in the original packaging to The Brew Company A/S, Kasmosevej 3, 5500 Middelfart within 14 days of receipt of the item. In addition, please note your desire to use the right of withdrawal on email contact@brew-company.com. Any return costs you will incur.
A 2-year warranty is granted on products in accordance with the Danish Sales Law. The right of complaint applies to defects in material and fabrication. The complaint is waived by improper or uncommon operation of the product.
Complaint about defects must be notified to The Brew Company A/S in a reasonable time after receipt of the goods. A maximum of two months is considered a reasonable time, unless otherwise agreed.
To use your warranty, please contact contact@brew-company.com and express your request for a complaint. The Brew Company A/S covers the return costs to a reasonable extent.
The seller is not liable for any direct or indirect loss resulting from the late emergence of the ordered goods to the buyer, or the goods ordered suffer from defects when the delay or defects are due to the buyer's action or omission or circumstances beyond the company's control.
This may be, for example, as a result of war, rebellion, riots, fire, state intervention, seizure, currency restrictions, labor disputes of any kind, including strikes and lockouts or the like.
In addition, it is the customer's responsibility to provide the correct delivery address. Furthermore, it is the customer's responsibility that the delivery address has a visible and correct name so that the package can be delivered. Should the package be returned on this basis, it is the customer's responsibility to pay the additional shipping costs. The customer should contact contact@brew-company.com as soon as the error is detected so that a solution can be found.
We only collect personal data where this should be relevant to us, and we will only collect personal data if it is relevant to your activity at The Brew Company A/S.
When collecting, processing and using your personal data, we always comply with applicable legal provisions. We will only retain your personal data as long as we are either subject to a legal obligation to do so or as long as it is relevant to the intent with which it was collected.
If you wish to purchase and receive a product from us, we need to collect certain personal data in order to complete the deal. We collect information such name, email address, address, phone number and payment information for purchases on our website. We do not collect or store sensitive personal data.
We use a log statistic on our website, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website customers leave us etc. The log statistics are used only for the purpose of optimizing The Brew Company A/S website.
We use cookies that collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographical location, and which of our subpages you click on.
The Brew Company A/S collects and processes your personal data when you do the following: Visit our website, use our chat function, make a purchase of our products, create a customer account, sign up for our newsletter, send us questions, complaints or feedback.
The director and employees of The Brew Company A/S have access to the information that is recorded about you. The data controller for the collection, processing and use of your personal data at The Brew Company A/S is Ulrik Rasmussen, who can be contacted at ulrik@brew-company.com.
Our regular contact information such as name, address and phone number we collect in order to deliver the product you have purchased from us. In order to send you an order confirmation, delivery information and invoice, we collect your email address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the contract concluded. Unfortunately, if you do not wish to provide the personal data required to complete a purchase of a product, you will not be able to purchase products from us on our website.
If you have given us your consent during the purchase process or elsewhere, we will use your email address for marketing purposes. You can unsubscribe from this at any time and all emails for marketing purposes include a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke your consent at any time.
On our website, cookies are used for the purpose of optimizing the website and its functionality, thus making the visit as easy as possible for you. You can delete cookies from your computer at any time. How you do this depends on your browser. If you delete or block cookies, ads may become less relevant to you and appear more frequently. In addition, you may find that the website is not working optimally and that there is content that you cannot access.
If you have ordered delivery, the details of your name, address, phone number and email address will be provided to our shipping company for delivery of your purchases.
We have our webshop and payment system through ePay and PayPal, which act as our data processors. All personal data you provide on our website will be stored in ePay's and PayPal's data centers.
In addition, we use a number of third parties for the storage and processing of data. These only process information on our behalf and may not use it for their own purposes. We only use data processors in the EU or in countries that can provide your information with adequate protection. We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data. Among the third parties we use are Facebook for advertising, Smartsupp for chat function, MailChimp for newsletters and Google for analysis.
As the data subject, you have a number of rights that we must ensure compliance with at all times. You have the right to request the following: 1) To access and have your personal data corrected/altered and 2) to have personal data deleted.
In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority. If you no longer want us to process your personal data or to restrict the processing of your personal data, you may also send us a request to our email address ulrik@brew-company.com.
